Nationally Recognised Full BSL Level 1 Signature Accredited Deaf Awareness Training Course Outline
Top Rated UK Deaf Awareness Training and Courses
At Study Sharpe, we offer a range of tailored Deaf Awareness training courses and support services which are designed to help employees understand how to communicate effectively with Deaf people. Our core focus is on helping businesses create an inclusive community internally and externally.
We also provide consultancy services for organisations who need basic advice in developing their own policies and procedures specifically to Deaf equality issues.
Do you want to make your company more Deaf Aware & inclusive?
You’ll have access to our expertise and we will work closely with you in order to help your business operations become as diverse as possible.Below is an outline of our courses.
Feel free to contact us if you want more information about Study Sharpe's deaf awareness training courses or any other service we offer!
What are the Benefits of Deaf Awareness Training?
Our courses will provide you with the essential tools to become ‘Deaf Friendly’ organisations where staff and management will feel confident in providing potential Deaf customers with the excellent customer service skills that you would expect from a fully accessible and inclusive organisation.
We create courses tailored to your business needs with bespoke aspects covered to include British Sign Language (BSL) basic phrases with relevant vocabulary linked to your service needs and customers. We also pride ourselves on giving you useful background knowledge in various aspects of Deaf Culture and the Deaf Community.
Key Benefits Include:
- Create an inclusive and accessible business which will protect your reputation and increase its value
- Ensure that the business culture is one of diversity and inclusion
- Protection against legal action and tribunals
- Open opportunities to employee workers from a larger pool of talent
- Protect your business reputation against negative reviews or comments in local/national press, online forums and on social media
By Engaging in the Access to Work scheme for deaf employees you can reduce the costs of enabling an inclusive and accessible workplace.
What accreditations do you have?
We are proud to be a centre for Signature, the largest provider of accredited Sign Language courses in the UK who offer nationally recognised qualifications. We are able to offer British Sign Language BSL 101 Frontline Staff Qualification to your Frontline reception/customer facing staff. This course covers basic communication skills and provides you with the essential tools to enable you to communicate about a range of topics in simple, everyday language use. This course is delivered over 10 weeks but can be condensed into 5 longer sessions for ease of commitment. We also offer a Level 1 BSL Full Qualification this is a national recognised Signature approved course which includes the BSL101, BSL102 and BSL103 Units.
Alternatively, if this doesn’t suit, we can offer tailor made bespoke courses that offer similar content to the above course but are designed to suit the needs of your workplace and the needs of your key staff specifically.
What Does the Full BSL Level 1 Sign Language Course Cover?
The Full BSL Level 1 Sign Language Course consists of 3 separate units that must be passed to get the Full Level 1 Qualification.
The Signature Full Level 1 Award in British Sign Language is designed to enable learners to communicate with Deaf people in British Sign Language (BSL). A range of topics are studied that involve simple, everyday language use. This Level 1 course provides an introduction to BSL and is suitable for all learners.
This course can be tailored to suit your business with relevant content to the needs of your workplace and staff. After completing the BSL101 Unit, Staff can then choose to take the further two remaining units (BSL102/3) to obtain the full Level 1 BSL Award which is a nationally recognised qualification.
What does the BSL101 Unit consist of?
Unit 1 is an introduction to British Sign Language and consists of the following topics :
- BSL Alphabet and role of fingerspelling
- How to introduce yourself and welcome customers
- How to repair a breakdown in communication
- How to end a conversation appropriately
- Discussing travel/transport
- Directing people inside a building and out and about
- Discussing the weather
- Discussing family
- Numbers (expressing the differences between money, age & calendar)
What does the BSL102 Unit consist of?
Unit 2 is conversational British Sign Language and consists of the following topics and criteria:
- Understand fingerspelling and its role in BSL
- Describing people, animals and objects
- Interests and activities
- Food and Drink
- Locations
- Conversational sign language
- Giving and receiving information about people
- Numbers (expressing the differences between money, age & calendar)
What does the BSL103 Unit consist of?
Unit 3 is how to communicate in British Sign Language about everyday life and consists of the following topics and criteria:
- Understand fingerspelling and its role in BSL
- Understand signed communication and answer simple questions about everyday situations
- Giving and asking for directions in a building
- Giving and receiving information about the weather
- Giving and receiving information about everyday life
- Giving and receiving information about people
- Giving and receiving information about numbers, time, money and calendar
- Describing places
- Methods of transport
- Sharing information
Deaf Awareness strategies including:
- Deaf Attention gain (Appropriate ways of gaining the attention of a Deaf Person)
- Experiences of Lip Readers (Experiences of people who use lipreading to understand and communicate effectively when mouths are obscured)
- How to conduct accessible online meetings
- Working appropriately with interpreters
- Assistive technology & equipment
- Access to work scheme for Deaf employees
What overall British Sign Language (BSL) Skills are Included in the Full BSL Level 1 Course?
- BSL Alphabet and role of fingerspelling
- How to introduce yourself and welcome customers
- How to repair a breakdown in communication
- How to end a conversation appropriately
- Discussing travel/transport
- Directing people inside a building and out and about
- Discussing the weather
- Discussing family
- Numbers (expressing the differences between money, age & calendar)
Deaf Culture:
Delve into the interesting and engaging world of Deaf Culture and Deaf Arts.
How will Deaf Awareness Training Benefit You?
- You can meet your legislative obligations in terms of the Equality Act.
- We enable businesses to understand the diverse needs of their potential Deaf customers and clients.
- It will enable you to advertise on social media and various industry related platforms that you can offer an accessible and inclusive service where Deaf people will feel valued and respected.
Deaf Awareness Statistics
Customer experience is your customers’ perception of how your company treats them. These perceptions affect their behaviors, and build memories and feelings to drive their loyalty.
In other words – if they like you and continue to like you, they are going to do business with you for a long time and recommend you to others.
BSL is the most exciting and expressive language in the UK, as you learn how to create linguistic meaning using your face, your shoulders and your body. It relies entirely on visual images and has a different grammatical structure to spoken languages, so it is like finding new depths of yourself that you didn’t know existed. It’s a great skill to have as it really does open up your way of looking at the world. The more people that learn BSL, the more integrated Deaf BSL users are going to be – so why not join the club?”– Aine Jackson, Research & Policy Officer
British Deaf Association
What Will the Cost Be?
We offer a range of fees that vary depending on the type of training, delivery (face to face or remotely), length of course and content. Courses can vary between tasters (2-3 hours), half day, full day or condensed 5 week or longer courses/rolling programmes of 10 weeks. Call Today to discuss the course to suit your business.
Do You Offer Bespoke & Individualised Courses?
We can tailor our courses according to what you are looking for in terms of staff or individual training delivery.We will discuss with you your precise requirements and then create an individualised learning plan for your needs.
Why Choose Study Sharpe Deaf Awareness Training Courses?
Emm Sharpe is the Owner and Founder of Study Sharpe Deaf Awareness Training Courses. She first became involved in the Deaf Community in the late 80’s working for a charity supporting Deaf and Disabled young people in the classroom.
Emm has been through many years of teaching and training experience and is an advocate for Deaf Awareness, accessibility, and inclusion for Deaf people.
She has worked within the prison service, healthcare, education in both Primary and Secondary schools and Further Education and Higher Education sectors.
Emm holds a BSc (Hons) degree in Deaf Studies from Bristol University where she was fortunate to be taught by top Deaf Professionals. She also holds a Postgraduate Certificate in Education, as well as BSL Levels 1 – 3.
As a hearing teacher, she can offer an invaluable bi-lingual experience with hearing learners, to ensure the initial few classes are not too daunting.
Having worked with and personally known many Deaf people over the years and for various charities supporting Deaf and disabled young people, she has extensive experience of Deaf Awareness and Deaf Culture.
More Sectors we offer British Sign Language training for
More about Deaf awareness training
Deaf Awareness Training Course FAQ's
What Is BSL (British Sign Language)?
‘British Sign Language (BSL) is the preferred language of over 87,000 Deaf people in the UK for whom English may be a second or third language (A total of 151,000 individuals in the UK who can use BSL - this figure does not include professional BSL users, Interpreters, Translators, etc unless they use BSL at home).’ For More information click here
Why choose a Signature Accredited Course?
Who is Signature?
Signature is a national charity and are also the leading awarding body for deaf communication qualifications in the UK. They have been awarding British Sign Language (BSL) qualifications for the last 40 years and have supported more than 450,000 people to learn BSL.
What is a Signature accredited course?
A Signature accredited course is a course that is certified and authentic in entity. Signature’s qualifications are nationally recognised and regulated by Ofqual (the office of the qualifications and Examination’s regulator). This means that these qualifications reliably indicate the knowledge, skills and understanding needed by learners and that they have demonstrated through the assessment process what has been achieved. This gives potential learners the confidence in the qualifications undertaken.
How does becoming a Signature approved centre work?
To become a Signature approved centre and to deliver Signature qualifications, potential centres must undergo a strict, formal approval process. Each potential centre teacher that applies, must be able to demonstrate to Signature that they hold relevant teaching qualifications, professional experience in the subject they wish to teach and the relevant BSL qualifications to a higher level than that which they wish to deliver. Other specialist higher level qualifications in teaching practice are also highly recommended and desirable.
Signature regulate their qualifications and this formal approval process maintains this ethos.
Approved Centre’s processes during assessments are regularly checked for Quality Assurance purposes, to ensure that centres are adhering to all Signature Assessment guidelines, and that no learners are treated less favourably than others during the process. This ultimately means that every learner’s experience is of the highest quality.
Who would benefit from Signature approved courses?
The learner is at the heart of all we do here at Study Sharpe.
All learners undertaking a Signature qualification with us will be guaranteeing they will not only receive teaching expertise that is endorsed by Signature, but they will also gain a qualification that will be recognised by employers and industries alike.
Last but by no means least and perhaps the most important reason for undertaking Signature qualifications with us, is that you will be able to join the growing number of people in the UK who can communicate with a deaf BSL user. Through our courses, you will become more Deaf Aware in the process, understand more about the Deaf Community and their rich heritage and Culture, thereby raising awareness to other people and sharing the benefits to all of learning BSL.
So why not start your exciting BSL journey with us today?
What Solutions Does Deaf Awareness Training Offer?
The solutions that Deaf Awareness training offers are:
- Create an inclusive and accessible business which will protect your reputation and increase its value
- Ensure that the business culture is one of diversity and inclusion
- Protection against legal action and tribunals
- Open opportunities to employee workers from a larger pool of talent
- Protect your business reputation against negative reviews or comments in local/national press, online forums and on social media.
By Engaging in the Access to Work scheme for deaf employees you can reduce the costs of enabling an inclusive and accessible workplace.
What is the benefit of Deaf Awareness Training for Businesses?
Why should we worry about Deaf Awareness Training?
- Are you a business without any Deaf Awareness?
- Are you making false claims about the your compliance with regards Deaf Awareness Understanding and Training?
- Are you at risk of complaints/legal action from Deaf People who are accessing your services but not feeling included or having difficulty using your business?
In the current marketplace social media plays a large part in how our businesses are perceived both, internally and externally, and offers instant feedback to our services or products.
You could be at risk of:
- Failing to provide an accessible workplace to potential Deaf employees.
- Hefty compensation costs
- Employee tribunals
- Negative reviews on Local/National news sites, public forums and through social media
- Negative reputation
What costs are involved per person?
This will depend on the amount of content, the length of the course and your specific requirements.
What is the course content?
Our courses cover the following topics (this list is not exhaustive and may vary according to service need):
Deaf Awareness strategies including:
- Deaf Attention gain (Appropriate ways of gaining the attention of a Deaf Person)
- Experiences of Lipreader's (Experiences of people who use lipreading to understand and communicate effectively when mouths are obscured)
- How to conduct accessible online meetings
- Working appropriately with interpreters
- Assistive technology & equipment
- Access to work scheme for deaf employees
BSL signs & phrases:
- BSL Alphabet and role of fingerspelling
- How to introduce yourself and welcome customers
- How to repair a breakdown in communication
- How to end a conversation appropriately
- Discussing travel/transport
- Directing people inside a building and out and about
- Discussing the weather
- Discussing family
- Numbers (expressing the difference between money, age & calendar)
Deaf Culture:
We will delve into the interesting and engaging world of Deaf Culture and Deaf Arts.
What are the maximum participants at one workshop/course?
Delivering face to face courses/workshops will depend on the delivery space/capacity you have available. If we are teaching more than the British Sign Language (BSL) phrases, then a smaller group will mean attendees will have a more personalised experience with the trainer and the content.
An ideal number for a workshop/taster would be 16 – 20 participants.
For our longer courses, the ideal maximum number would be 10 – 14.
For remote learning, if it is a presentation/taster/seminar, then there is no limit to the numbers who will attend.
If we are delivering a 2-hour online taster then we would ask for no more than 10 – 12 participants per session.
What will you learn?
You will learn a variety of topics; both theoretical and practical. We cover Deaf Awareness strategies, Deaf etiquette, British Sign Language basics as well as the main differences between hearing culture and Deaf culture.
Who are the courses designed for?
Our courses are for everyone; whether it be individuals, families, SME’s or larger corporate businesses - we can cater for you.
How long do your courses have to be?
It depends on your individual needs/staff availability and the aim of the training.
Our courses can be short tasters, half day or full day workshops or 5-week intensive courses or full length 10-week courses that can be arranged on a rolling programme basis.
Our courses can also be bespoke in nature and tailored to your requirements.
Study Sharpe - Clients
Find out how we are helping companies like yours with Deaf Awareness training.
Drop us a line
STUDY SHARPE
Grisleys Farm, Cole Pole Ln, Stogursey,
Bridgwater TA5 1PY
+44 7746 060 547
info@studysharpe.co.uk