Accessibility of businesses to Deaf customers during covid-19
Can Customers HEAR YOUR VOICE?
There are many opportunities for businesses to improve their service and accessibility during the Covid-19 pandemic. This is especially true in regards to how well restaurants, shops, hotels, and other public spaces will be prepared to serve customers with hearing loss. Most establishments are not aware of what they need to do in order to help customers who are Deaf or have hearing loss.
In this article for Quay magazine I talk about my thoughts on how training your team effectively can help improve and make more accessible your business.
https://quaymagazine.co.uk/articles/can-customers-hear-your-voice/
Deaf Awareness Training for your business
Study Sharpe is a deaf awareness training provider designed to supply bespoke courses for corporate, business and on a one to one basis. Our BSL sign language training courses are available in person or online and offer a tailored deaf awareness course specific to your sector to teach employees how to deal more effectively with D/deaf people.
Our courses are designed for employees who work in sectors that come in to contact socially or commercially with deaf people for example: Healthcare, Recruitment, Construction, Public Services, Education, Institutions or Hospitality.
Find out how we can help your business become more inclusive and remove barriers both internally and externally with their Fully supported online teaching and remote learning courses for teams and individuals.
An example of our course outline can be found here